At 5EIGHT, we aim to deliver your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During launches, sales, or high-demand periods, processing times may be slightly longer.
Shipping Timeline
Estimated delivery times:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary depending on your location and courier partner.
Shipping Charges
- Free Shipping on all prepaid orders across India.
- Shipping charges, if applicable for Cash on Delivery (COD), will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive an email and/or SMS containing your tracking number and courier details.
You can use the tracking information to monitor the status of your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts.
If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us.
Additional shipping charges may apply for re-dispatch.
Address Changes
Please ensure your shipping address and contact details are accurate before placing your order.
Once an order has been shipped, we may not be able to modify the delivery address.
Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier operational issues
- Government restrictions
- High order volumes
We appreciate your patience in such situations.